Terms of Service

1. RENTED EQUIPMENT
Lessee agrees to rent from POP Party Rental the following equipment, which may include but is not limited to:

  • Tents: Large event tents, pop-up tents, canopies

  • Tables, Chairs & Linens: Banquet tables, round tables, cocktail tables, folding chairs, padded chairs, table linens

  • Inflatables: Bounce houses, obstacle courses, slides, combos

  • Audio/Visual: Speakers, microphones, fog machines, projectors

  • Signage & Accessories: Custom signs, decorations, lighting, staging

Rental equipment remains the property of Lessor at all times.

2. RENTAL PERIOD AND PAYMENT

  • Rental period begins upon delivery and ends upon pickup.

  • By accepting delivery, you acknowledge that the equipment is in good working condition and suitable for your needs. You agree to inspect the equipment prior to use and notify us immediately if there are any defects.

  • A 10% non-refundable deposit of the full invoice amount must be placed at the time you place your order to confirm reservation of all included rental items. 14 days prior to rental, 50% of rental total is due and remaining 50% prior to delivery.  Cancellations within 14 days of rental date are subject to 50% of rental total forfeiture. No refunds will be issued once equipment has been delivered.

  • Late returns are subject to additional fees.

  • Lessee is responsible for ensuring the equipment is available for pickup at the scheduled time and agrees to grant lessor advance permission to access their private property where rental items are located.

3. DELIVERY, SETUP, OPERATION & PICKUP

  • ***IMPORTANT*** Lessee must mark all sprinkler systems, in-ground plumbing, and any other underground utilities before setup. Lessor will use large stakes to secure tents and inflatables, which may cause damage to any unmarked water lines. Lessee agrees that Lessor is not liable for any damage to unmarked utilities, including but not limited to water lines, sprinklers, underground plumbing, or gas lines.

  • Sprinkler systems must be turned off at least one day prior to our arrival and must remain off until all equipment is picked up by the lessor.

  • Size & Space: You are responsible for measuring the space to ensure it can accommodate the tent, inflatables and other rentals. If the rental items do not fit during setup, you may lose your deposit or incur additional fees. If you are unsure if the space can accommodate the rental items, call us for help in advance of the event date. The more advance notice provided, the better we’ll be able to assist. 

  • Lessor is granted access to the rental location for equipment setup and retrieval.

  • Tents, inflatables, dance floors, and other large equipment must not be moved after placement by Lessor’s employees.

  • No equipment should be moved from the premises where the items were delivered under any circumstances

  • Lessee is responsible for ensuring a suitable and safe environment for the equipment.

Setup Requirements:

  • Tents: Must be set up on level ground with sufficient space for anchoring. Staking into the ground is required unless weighted ballasts are used. Overhead clearance must be free of power lines, tree branches, or other obstructions. Minimum spacing of at least 5 feet around all sides is necessary for safety. Lessee is responsible for obtaining any required permits for tent installations. Space must be free of all other permanent or temporary obstructions such as landscaping, pools, chairs, tables, furniture, etc. to ensure lessor has a clear area for tent setup. 

  • Inflatables: Must be set up on grass, concrete, or pavement but never on gravel, bricks, rocks, or sharp surfaces. A flat, open area is required with a minimum of 5 feet clearance around the unit. Inflatables must be anchored at all times. A dedicated power source (115-volt, 20-amp circuit per blower) must be within 50 feet of setup location. No extension cords allowed unless approved by Lessor.  Please ensure access to an outlet, or let us know in advance if a generator is needed (additional charges will apply for generator rentals). In case of rain during the event inflatable blowers and generators should be powered off and unplugged from the power source. Leave the inflatable blower in place attached to the inflatable. Cover the blower if possible. 

  • Audio/Visual Equipment: Must be set up in a dry, covered area. Outdoor use requires weather protection. Lessee must ensure proper power sources and voltage compatibility.

  • Tables, Chairs & Linens: Must be placed on even, stable surfaces to prevent tipping or collapse. Lessee must ensure adequate space for safe movement around furniture. Please note that these items are used and may show signs of wear. While we make efforts to discard stained or blemished furniture and linens, we cannot guarantee perfection.

Takedown & Pickup Requirements:

  • Tents: Do not attempt to dismantle tents or remove the stakes that are securing the tent. Our crew will dismantle and remove tents and any hanging lighting included with the tent rental.

  • Inflatables: Please allow for enough space to ensure safe takedown. Do not attempt to remove stakes, sandbags, or water bags that are securing the inflatable. Please do not let blowers run overnight.

  • Audio/Visual Equipment: Unplug and store in a dry, covered area. 

  • Tables, Chairs & Linens: Tables should be left in place. Chairs should be stacked as instructed by lessor unless otherwise agreed upon. Remove rented linens from tables and place in a dry, covered location. Any disposable tablecloths should be removed prior to pick up.

4. GENERAL RULES AND SAFETY

  • Tents: Must be anchored at all times. No open flames, grills, fireworks, firepits or sharp objects inside or near tents. No hanging items from tent frames without prior approval. Any landscaping should occur prior to the day of installation of a tent and should not resume until it is removed from the premises by the lessor in order to prevent damage or setup delays. Carbon Monoxide Hazard: Patio heaters and non-commercial heaters are strictly prohibited, unless otherwise approved by lessor, under tents due to fire and carbon monoxide risks. You will be liable for any damage or replacement costs if these items are used under our tents.

  • Tables & Chairs: Must be used on flat surfaces. No standing or jumping on tables and chairs. Lessee is responsible for returning all tables and chairs in their original condition.

  • Inflatables: Must be anchored at all times. No shoes, food, drinks, cans, bottles, plates, cups, belt buckles, eyeglasses, jewelry, sharp objects, fireworks, fires, silly string, confetti, and smoking allowed on or near our inflatables. Use prohibited in high winds, storms, or rain. Do not resume use until adverse weather conditions have ceased. Responsible adult supervision is required at all times. Users are not permitted to climb or play on the outside or inside walls of the unit, columns, netting or roof of the unit. Weight and user limits as specified on the unit must be strictly followed. Never place a hose or water on or into the unit unless authorized by the lessor. If the blower stops or the air pressure is low, remove all users immediately, and then check on the problem. Do not attempt to service the inflatable or the blower yourself. Always call us for help.  If rain begins, users must exit the inflatable immediately, and the blower should be powered off and unplugged from the power source. POP Party Rentals is not responsible for any accidents or injuries that occur due to improper supervision or misuse.

  • Audio/Visual Equipment: Must be kept dry and away from extreme temperatures. Lessee responsible for power sources and extension cords. Equipment must not be modified or tampered with.

  • Signage & Accessories: Must be securely fastened to avoid damage or injury. Lessee assumes liability for any damage caused by improper installation or misuse.

5. STRICT PROHIBITION OF SILLY STRING
Under no circumstances shall silly string be used in or around any rental equipment.

  • Silly string causes permanent damage to inflatables and tents.

  • If silly string is found on any rental item, Lessee will be charged a minimum $500 cleaning fee and may be held responsible for full replacement costs if damage is irreparable.

  • Failure to comply will result in immediate termination of this Agreement, and equipment will be retrieved without refund.

6. DAMAGE, LOSS, AND REPLACEMENT

  • Lessee agrees to reimburse Lessor for any damage, loss, theft, or destruction of rental equipment.  The rental equipment is the responsibility of the lessee from time of delivery until pick up. 

  • Lessee is responsible for ensuring that no items that could stain or damage the rentals come into contact with them.

  • Lessee is responsible for the repair or replacement of any equipment that is lost, damaged, or returned dirty. A reasonable cleaning fee will apply if items are returned in unsatisfactory condition.

  • In the case of irreparable damage, you will be charged the replacement value of the item at the time of rental.

  • Equipment must not be subleased, mortgaged, or transferred by Lessee.

  • Any modifications, adjustments, or repairs made by Lessee are prohibited.

  • Decorations must be removed immediately after the event. Our team is not responsible for any damage to decorations left behind or any items not cleaned properly.

7. WEATHER POLICY

  • Setup is weather dependent. If adverse weather (high winds, snow, etc.) occurs, setup or takedown may be delayed or canceled for safety reasons.

  • Lessor is not responsible for weather-related interruptions.

  • No refunds or credits will be issued due to weather conditions after delivery.

  • Inflatables and tents must not be used in high winds, lightning, or rain. Lessee must deflate inflatables immediately if winds exceed 15 mph.

8. Permits, Cancellations, and Modifications

  • You are responsible for obtaining any necessary permits or licenses required by local government agencies for your event. 

  • Cancellations of orders within 14 days of the event will result in a charge of up to 50% of the total rental price. The 10% deposit will be forfeited by the lessee and the additional 40% will be due immediately if unpaid.

  • If you request modifications to your order, we will make every effort to accommodate changes. We cannot guarantee any modifications and additional fees may apply.

9. DISCLAIMER OF WARRANTIES
POP Party Rental provides equipment "as is" without warranties of any kind. Lessee assumes all risks and responsibility for the equipment's use. Any malfunctions must be reported immediately, and use must be discontinued.

10. BREACH OF AGREEMENT AND LEGAL ACTION

  • In the event of breach, Lessee shall be liable for all costs, damages, and legal fees incurred by POP Party Rental.

  • Lessor reserves the right to terminate this Agreement, retrieve equipment, and seek legal remedies if Lessee fails to comply with terms.

  • Any disputes shall be resolved under the laws of the state in which POP Party Rental operates.

PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK

In consideration of the services of POP Party Rental, their agents, officers, volunteers, employees, and all other persons or entities acting in any capacity on behalf (hereinafter collectively referred to as "POP"), I hereby agree to release, indemnify, and discharge POP, on behalf of myself, my spouse, my children, my parents, my heirs, assigns, personal representative and estate as follows:

1. I acknowledge that my participation in inflatables and amusement device activities entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity. The risks include, among other things: slips and falls; colliding with others; strains, sprains, broken bones and musculoskeletal injuries including head, neck, and back injuries; cuts, abrasions, rope burns, bruises; cardiac related illness; heat exhaustion, heat stroke; falling off of or being thrown from the inflatable the negligence of other visitors, participants, or other persons who may be present; transmissible pathogen or disease; equipment failure or operator error; my own physical condition, and the physical exertion associated with this activity. In any event, if you or your child is injured, any medical assistance will be at your own expense.

2. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary, and I elect to participate in spite of the risks.

3. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless POP from any and all claims, demands, or causes of action, which are in any way connected with my participation in this activity or my use of POP's equipment or facilities, including any such claims which allege negligent acts or omissions of POP.

4. Should POP or anyone acting on their behalf, be required to incur attorney's fees and costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs.

5. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage myself. I further certify that I am willing to assume the risk of any medical or physical condition I may have.

6. In the event that I file a lawsuit against POP, I agree to do so solely in the state of New York, and I further agree that the substantive law of that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining document shall remain in full force and effect.

By signing this document, I acknowledge that if anyone is hurt or property is damaged during my participation in this activity, I may be found by a court of law to have waived my right to maintain a lawsuit against POP on the basis of any claim from which I have released them herein. I also agree that this document is valid for subsequent visits and participation at POP. I have had sufficient opportunity to read this entire document. I have read and understood it, and I agree to be bound by its terms.